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Randy Shawn Fisher is an executive coach and strategic advisor with an expert knowledge of entrepreneurship, leadership and business development.
I am curious and empathetic, and a seasoned facilitator. I will work with you and your team to truly understand your customers' needs, get actionable insights to use and adopt your your product and technology. I can help you with:
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Randy Shawn Fisher
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Expand to New Markets
My other websites:
▶ Expand to New Markets.com- go-to-market consulting for high tech / B2B SaaS / medical tech companies.
▶ Customer Discovery Pros - an innovation consulting firm company focused on IP/technology commercialization, go-to-market strategy and customer success..
Unique Experiences
Over my career, I have developed different businesses and an international development nonprofit. I am able to bring this experience to help you find success in your business.
▶ Culture Change Works - a leadership coaching and change / transition practice focused on using high performance techniques from elite athletes.
▶ Development Wisdom - a nonprofit empowering youth and adults with innovative educational, entrepreneurial and ICT solutions.
▶ DigiWise IT Services - an IT and tutoring firm for active seniors (55+).
▶ DigiWise Career Services - a career services and interviewing skills practice.
▶ iCentro Recruiting- an HR / Recruiting firm for High Tech Professionals.
▶ Randy Fisher Communications - communications, media relations, writing and editing for the private and public sectors, nonprofits and associations.
▶ Development Wisdom - a nonprofit empowering youth and adults with innovative educational, entrepreneurial and ICT solutions.
▶ DigiWise IT Services - an IT and tutoring firm for active seniors (55+).
▶ DigiWise Career Services - a career services and interviewing skills practice.
▶ iCentro Recruiting- an HR / Recruiting firm for High Tech Professionals.
▶ Randy Fisher Communications - communications, media relations, writing and editing for the private and public sectors, nonprofits and associations.
UX Experience
▶ Observed and analyzed customer interactions at a trade show booth for Munevo's assistive technology device (Google glasses to control wheelchairs), to develop better ways of demonstrating the technology to customers. The new solution also doubled (2x) staff productivity. See: UX Projects & Case Studies for UX audits, user experience / customer journey mapping..
▶ Developed research methodology; crafted and tested interview questions; and conducted semi-structured and in-depth interviews with 50+ users and key stakeholders, yielding insights to inform direction of environmental software platform (Forintek / Athena Sustainable Materials Institute)
▶ Researched users' needs to develop database and reporting system for the VANTEC investor community, increasing engagement by 32% and achieving 5x increase in productivity.
▶ Leadership Team, UXPA-New Jersey
▶ Conducted a usability study with new and existing users to help with GyvLINK's platform's user retention. Developed personas and customer journey mapping. Collaborated w/ a designer to create better workflows - reducing sign-up friction ind improving navigation.
▶ Facilitated a UXPA-NJ Design Slam for GyvLINK, a go-to-platform for in-kind donations of goods, services and volunteers.
▶ Developed research methodology; crafted and tested interview questions; and conducted semi-structured and in-depth interviews with 50+ users and key stakeholders, yielding insights to inform direction of environmental software platform (Forintek / Athena Sustainable Materials Institute)
▶ Researched users' needs to develop database and reporting system for the VANTEC investor community, increasing engagement by 32% and achieving 5x increase in productivity.
▶ Leadership Team, UXPA-New Jersey
▶ Conducted a usability study with new and existing users to help with GyvLINK's platform's user retention. Developed personas and customer journey mapping. Collaborated w/ a designer to create better workflows - reducing sign-up friction ind improving navigation.
▶ Facilitated a UXPA-NJ Design Slam for GyvLINK, a go-to-platform for in-kind donations of goods, services and volunteers.