My Business Experience
Before I learned about UX Design in 2021, I worked on projects integrating UX design principles without realizing it! My credo is, to design solutions that are clear to users, inclusive and accessible. I also love finding ways to optimize people's time and resources (i.e., doing more with less) and increasing buy-in and trust. I have succeeded by reducing duplication; organizing workflows; and ensuring alignment to business goals.
As the founder of Customer Discovery Pros, I regularly use and teach the Business Model Canvas and Lean Startup methodology. I have consulted with startups and early-stage companies and education organizations. I have facilitated in-person and online brainstorming; researched user pain points, needs and motivations; developed user stories and content; and recommended improvements in strategy, UX/UI and product/service adoption.
A partial list of projects and case studies is on WikiEducator.org
As the founder of Customer Discovery Pros, I regularly use and teach the Business Model Canvas and Lean Startup methodology. I have consulted with startups and early-stage companies and education organizations. I have facilitated in-person and online brainstorming; researched user pain points, needs and motivations; developed user stories and content; and recommended improvements in strategy, UX/UI and product/service adoption.
A partial list of projects and case studies is on WikiEducator.org
See my experience on WikiEducator!
I loved working on the WikiEducator.org project (think Wikipedia for Educators). It was incubated at The Commonwealth of Learning in Vancouver, Canada and spun out to the Open Education Resources Foundation in New Zealand. My research, insights and process improvements help build a thriving community of 18,000+ educators in 120+ countries that continues to grow and inspire!
Testimonial from Wayne Mackintosh, Ph.D.
Wayne Mackintosh, Commonwealth of Learning / OER Foundation
"Randy's expertise in the design and delivery of high-performing education solutions, facilitation skills and community-building strategy helped us grow our community by 100% in 6 months to 18,000 users in 120+ countries. We became a top 100K website."
Randy also developed the Open Education Resources Foundation tagline: "OER is a sustainable and renewable resource", and the CollabOERate tagline.
Randy also developed the Open Education Resources Foundation tagline: "OER is a sustainable and renewable resource", and the CollabOERate tagline.